I recently bought my first home with the invaluable help of Sophie Hodge at Jacksons Earlsfield. From the first viewing I felt like she was giving me very honest advice which was so refreshing. It was a prolonged sale and could have been stressful at times but Sophie was absolutely brilliant in keeping me up to date, chasing the seller where required and for moving the solicitors along. If I rent or sell my property in future I will 100% be using Jacksons and want to thank them for their fantastic service throughout!
Above and Beyond...
We have just completed on our 1st flat and couldn't have been happier with the service we received from Sophie Hodge. From initially meeting her in branch to picking up the keys this week she couldn't have done anymore to help us! As naive 1st time buyers, Sophie was patient and completely took us through the steps. She answered all of our trivial questions quickly and with a smile (even when I can imagine we were trying!) She also kept our solicitors moving and talking to the whole chain - we definitely feel she went above and beyond to keep us informed and at ease. We wouldn't hesitate to recommend Sophie and Jacksons of Earlsfield.
Great service from start to finish
After having horrific experiences with Landlords and estate agents in the past, My housemate dealt with most of the Estate agency things before we moved.
The entire process was seamless.
Abbe was great, nothing was too much of a hassle. She understood how I couldn't get to the shop to sign the appropriate documents, she liased with me to find a convenient time and was so helpful.
The service I recieved during this process was great and I would not hesitate in recommending Jacksons or the services provided.
Thank you for making the move SO EASY!!!
East Dulwich Tenant
Jacksons were efficient, caring and very personable. From first contact they were professional and trusting. Our estate agent James Jenkinson was extremely friendly, helpful & responsive to all our needs.
Jodie was fantastic in finding appropriate properties, managing the process and getting me a new place to live. Despite some issues, Jodie was able to keep it all moving towards a successful conclusion. Fantastic service. Would definitely recommend Jacksons in Balham.
A Cut Above
Recently sold through Jacksons in Earlsfield. Absolutely fantastic service from start to finish and despite numerous frustrations and twists, Joe and his team remained patient and attentive throughout. Having dealt with many agents in the area, I can honestly say they are unmatched in terms of their professionalism and helpfulness ... Joe and his team really are a cut above the rest. Highly recommended.
Thank you James!
After viewing about 25 properties with other agencies, my friend and I registered with Jacksons Balham and were introduced to James. He listened to our requirements, likes & dislikes and answered all our questions honestly and professionally. He went over and above by taking us on a viewing on his day off, just because it was the only time we could do a viewing on a property. Fortunately we loved the property, but threw the challenge at him that we wanted to move in, in 4 days time! James and his team worked their magic and made it happen. Thank you so much! I highly recommend James & Jacksons to anyone looking for a new home.
Changeover/Switch of Tenant
I recently bought my own property and decided I wanted to move out of my rental flat, which I have been renting through Jacksons for over 18 months. Amber was very helpful and responsive to all of my emails and calls in regards to getting the changeover completed. In fact, the changeover was completed within a week! I was extremely happy with the swiftness and her ability to get this sorted so quickly through the landlord (who is US based), which has allowed me to relax and look forward to my new move in a few weeks time. I would highly recommend her assistance if you would like to rent a flat through Jacksons in Balham. Thanks again Amber and best wishes!
Quality of service
I have recently rented a property through Jacksons Tooting for the first time. I have been delighted with the quality of service, the professional standards and customer care given. Abbe was particularly helpful, all requests were dealt with promptly and Abbe bent over backwords to meet our needs. During the process there was a potential hold up in the process (no fault of Jacksons), Abbe worked late (on a Friday night) to ensure it was resolved and we were able to move into the property on the planned day. We were met by the very helpful Inventory guy on the moving day, who went through everything thoroughly with us. The experience I have had with Jackson has increased my faith in estate agents and how hard they work to look after and support and protect both the landlord and the tenant. Thank you!
James is a breath of fresh air in what can only be described as a minefield of an industry! We have had too many issues with other letting agents, thankfully our experience with James was the complete opposite. Friendly, helpful, positive and professional, nothing was ever too much trouble. He went above and beyond the call of duty to help us find exactly what we were looking for, we are absolutely delighted with his service and he is a credit to your company. Cheers James!
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