Landlord Fees And Terms

We offer a straightforward and transparent commission structure which allows our landlords to spread the payment of our commission over the duration of the tenancy. Unlike most agents our commission is paid on a monthly basis, so that our landlords start receiving an income for their property as soon as the tenant moves in. As regulated members of ARLA and RICS this means that any monies we hold on your behalf are insured by these regulatory bodies. This gives you peace of mind and financial protection with the knowledge that your money will always be safe in our hands under the RICS & ARLA Client Money Protection Scheme.

Under our comprehensive Premium Management Service we include all of the following within our commission rate of 17% (20.4% incl VAT)

Premium Managed

Fully Managed

Rent Managed

Free EPC and Floorplan

Free Professional Inventory

Free Professional check-in

Free Tenancy Agreement

Free Deposit registration

Free Annual Gas Certificate

Act as a liaison between you and your tenant

Arrange repairs and maintenance

Instruct approved contractors on your behalf

Access to specially negotiated contractor pricing

Pay contractors on your behalf

24 hour emergency service for your tenants

Transfer utilities at the start and end of tenancy

Twice Yearly Inspections

Negotiate Deposit Release

Dedicated Property Manager as your sole point of contact

Ensure you comply with changing legislation

Help to recover rent arrears

Negotiate tenancy renewals

Collect Rent

Protect tenant Deposit with an approved scheme

Advertise property, carry out viewings

Collate references

Negotiate terms of tenancy and draw up contract

Arrange for any pre tenancy work to be carried out

Arrange the inventory, check in and check out

Organise the GSC & EPC to be carried out pre tenancy


Arranging day to day maintenance and repairs is included within the management fee. For any major repairs and refurbishment works, where the cost exceeds £350, we apply a 10% (12% incl VAT) administration and project management fee. If we are arranging extensive improvements on a property, where work exceeds £2500, then we will look to agree a project management fee for organising the work, which will be up to a maximum of 20% (24% incl VAT) of the invoice.

In addition to our Premium Managed Service we also offer a comprehensive Fully Managed service at 16% (19.2% incl VAT) and a Rent Managed service which is charged at 11% (13.2% incl VAT) as detailed above. By choosing either of these services the following additional fees would apply:

Fully Managed and Rent Managed

New Tenancy Administration fee (see terms and conditions in branch) contributes towards drawing up the tenancy agreement, collecting references on the new tenant, protecting the security deposit with a Government-authorised Scheme and provides the tenant(s) with a Deposit Certificate and Prescribed Information within 30 days of the start of the tenancy.

Renewal Fee (Landlord share £144) is paid in order to negotiate contracts, amend and update terms, arrange a further tenancy and re register the security deposit with a Government-authorised scheme. It provides the tenant(s) with a Deposit Certificate and Prescribed Information within 30 days of the start of the tenancy.

Start of Tenancy Check in Fee (£144) enables us to agree a time with the tenant and instruct the inventory provider to record the condition of property at start of tenancy and record meter readings. An inventory will also be required at a further cost, but will depend on size and furnishings of the property.

Professional Inventory Report - upon your instruction we will arrange for an inventory clerk to prepare an inventory for your property. The cost of the inventory will vary depending on the size and level of furnishing. £Price on Application - call one of our offices for more information.

International Bank Transfer Fee (£30) applies when we are instructed to transfer funds overseas.

Non-Scheduled Attendance at Property Fee (£72 for the first hour and £36 for any additional hours) applies when we are required to attend the property outside the terms of our contractual obligations. This includes attending for deliveries or waiting for contractors.

Energy Performance Certificate (£120) upon your instruction we will arrange for an energy assessor to visit the property, assess the energy rating and issue the certificate.

Gas Safety Certificate – (£78) upon your instruction we will arrange for a registered engineer to visit your property and carry out the relevant safety checks before issuing the certificate.


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We offer a straightforward and transparent commission structure which allows our landlords to spread the payment of our commission over the duration of the tenancy. Unlike most agents our commission is paid on a monthly basis, so that our landlords start receiving an income for their property as soon as the tenant moves in. As regulated members of ARLA and RICS this means that any monies we hold on your behalf are insured by these regulatory bodies. This gives you peace of mind and financial protection with the knowledge that your money will always be safe in our hands under the RICS & ARLA Client Money Protection Scheme.

Under our comprehensive Premium Management Service we include all of the following within our commission rate of 17% (20.4% incl VAT)

Premium Managed

Fully Managed

Rent Managed

Free EPC and Floorplan

Free Professional Inventory

Free Professional check-in

Free Tenancy Agreement

Free Deposit registration

Free Annual Gas Certificate

Act as a liaison between you and your tenant

Arrange repairs and maintenance

Instruct approved contractors on your behalf

Access to specially negotiated contractor pricing

Pay contractors on your behalf

24 hour emergency service for your tenants

Transfer utilities at the start and end of tenancy

Twice Yearly Inspections

Negotiate Deposit Release

Dedicated Property Manager as your sole point of contact

Ensure you comply with changing legislation

Help to recover rent arrears

Negotiate tenancy renewals

Collect Rent

Protect tenant Deposit with an approved scheme

Advertise property, carry out viewings

Collate references

Negotiate terms of tenancy and draw up contract

Arrange for any pre tenancy work to be carried out

Arrange the inventory, check in and check out

Organise the GSC & EPC to be carried out pre tenancy


Arranging day to day maintenance and repairs is included within the management fee. For any major repairs and refurbishment works, where the cost exceeds £350, we apply a 10% (12% incl VAT) administration and project management fee. If we are arranging extensive improvements on a property, where work exceeds £2500, then we will look to agree a project management fee for organising the work, which will be up to a maximum of 20% (24% incl VAT) of the invoice.

In addition to our Premium Managed Service we also offer a comprehensive Fully Managed service at 16% (19.2% incl VAT) and a Rent Managed service which is charged at 11% (13.2% incl VAT) as detailed above. By choosing either of these services the following additional fees would apply:

Fully Managed and Rent Managed

New Tenancy Administration fee (see terms and conditions in branch) contributes towards drawing up the tenancy agreement, collecting references on the new tenant, protecting the security deposit with a Government-authorised Scheme and provides the tenant(s) with a Deposit Certificate and Prescribed Information within 30 days of the start of the tenancy.

Renewal Fee (Landlord share £144) is paid in order to negotiate contracts, amend and update terms, arrange a further tenancy and re register the security deposit with a Government-authorised scheme. It provides the tenant(s) with a Deposit Certificate and Prescribed Information within 30 days of the start of the tenancy.

Start of Tenancy Check in Fee (£144) enables us to agree a time with the tenant and instruct the inventory provider to record the condition of property at start of tenancy and record meter readings. An inventory will also be required at a further cost, but will depend on size and furnishings of the property.

Professional Inventory Report - upon your instruction we will arrange for an inventory clerk to prepare an inventory for your property. The cost of the inventory will vary depending on the size and level of furnishing. £Price on Application - call one of our offices for more information.

International Bank Transfer Fee (£30) applies when we are instructed to transfer funds overseas.

Non-Scheduled Attendance at Property Fee (£72 for the first hour and £36 for any additional hours) applies when we are required to attend the property outside the terms of our contractual obligations. This includes attending for deliveries or waiting for contractors.

Energy Performance Certificate (£120) upon your instruction we will arrange for an energy assessor to visit the property, assess the energy rating and issue the certificate.

Gas Safety Certificate – (£78) upon your instruction we will arrange for a registered engineer to visit your property and carry out the relevant safety checks before issuing the certificate.


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