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Overall I am very satisfied with the service offered by Jacksons. Since he has taken over my account, Matt has been very helpful. As an overseas landlord, with a busy travel and work schedule, I have really appreciated the fact that I can count on him to resolve the various issues that sometimes crop up. Matt has been particularly responsive and always willing to help. A big thanks to him and to Jacksons for taking some of the stress out of renting out my flat.

Really loved the service at Jacksons. Abbe and Taylor were great with helping us find a great flat to live in. Great service all around! I would greatly recommend them to anyone looking for an apartment.

Extremely helpful and professional team, We couldn’t hope any better.Thank you!

Jacksons did an excellent job selling my flat, I really like getting feedback after every viewing. Thank you.

Excellent customer service! From arranging viewings to putting in an offer and sorting out the paperwork, Jenelle and the team were brilliant!

We moved in to our house in October, the move itself was stress free as the team kept us posted during every step of the way. Since then, Charlie who is our property manager has been great! He responds to calls and emails quickly, and any issues have been sorted instantly. Great agents!

Very happy overall with the service received. Michael was very supportive and professional throughout. Five stars!

We have a managed property with Charlie through Jacksons. I must add Charlie has been excellent so far with his assistance on our flat, he is well organised and has come back in a professional manner and efficient with our current issues in the flat. He is very welcoming on the phone and I would personally recommend him to anyone who is looking for a competent property manager within this current market.

An unbelievably quick sale and It was put on the market at exactly the right price. A big thanks to the Sales Team who took real care of me through all stages of selling my property. They also took great care with my existing tenants while the flat was on the market. Would like to stress not just how efficient Jacksons were, but also how sensitive.

Genuinely great service, friendly, helpful and fast moving.

Moving into our new flat was an easy and painless process thanks to the team at Jacksons. A special thanks to Melissa for all of her help!

We had a great experience of renting our house out with Jacksons. Will and Alin provided us with good advice and helped guide us through the whole experience of becoming landlords! We're very pleased with how smooth they made the whole process (a bonus given the stresses of moving!).

Renting a flat through Jacksons Streatham has been a very smooth process. Melissa is extremely helpful and is very responsive to all our emails. Thank you so much for all your help!

Brooke and the team at Jacksons have been extremely helpful and efficient in finding me two long term tenants for my property. I would recommend the rentals team for sure, and from what I know the sales team are also very proactive.

We have just sold our flat through Jacksons and cannot recommend them highly enough. Joe and the Sales Team were responsive and always happy to help where possible during the viewings process. When it came to the sales process, our transaction was managed by Talvinder and her team. We could not have been more impressed with Tal - she understood the complexities of the transaction, but she was always available to offer her advice and execute our instructions to the letter.

We have been renting a property in Earlsfield for the last 3 years, managed by Jacksons. As tenants we found our property manager, Jamie very approachable, professional and excellent in all communication. Problems and maintenance issues was handled in quick and efficient manner. We are very happy with having Jamie as our property manager.

My husband and I worked closely with James and through our experience we have nothing but great things to say about him. He was a good advocate for us, calm and never overly pushy when it came to closing the deal. I wouldn't hesitate to work with him again in the future for a purchase or a sale - it was the first time I've worked with an estate agent who I felt actually had our interests at heart. On another note, love that Jacksons has their own intermediary once the offer is accepted, so that you always have someone in contact with both parties' solicitors to move things along. It was very helpful.

I highly recommend these estate agents, especially Philip. They were hard working, considerate and courteous. There is no doubt that my house sale would have fallen through, if it wasn't for their expertise. My own solicitor was giving me incorrect advice. Fortunately, I listened to Phil, and everything finally went through smoothly. I have bought and sold a lot of properties and never had such a positive experience.

Rented our flat through Jackson’s Clapham dealing with Amy. Excellent service, great communication and attention to detail.

Brilliant service from Jacksons for my first home purchase - Philip (Director) bent over backwards to push through what was a fairly complex deal. Very receptive to reasonable requests and, when we found a fault with one of the roofs, he organised a very speedy repair which was done to a very high standard. These guys have a background in chartered surveying which helps massively - much better than countless other agencies we were searching with before we found them. Straight forward. Definitely recommended.

We had a fantastic experience with Tom at Jacksons who was so helpful from start to finish. Big thanks to him for all of his help.

I recently used Jacksons in the purchase of my first home.Tristan and his team were extensively knowledgeable, patient, extremely professional and responsive to a rapidly moving Balham market. I would highly recommend them. He has an excellent handle of the Balham market, and market movements. I witnessed an impressive number of 2 bed garden flats be sold in under 72 hours listed with Jacksons. Tristan listened to the spec I was looking for and consistently provided me with properties that matched my spec. For any property that I looked at and had questions on - and there were quite a few questions - (from whether a tree was TPO or how many freeholders in the building) - Tristan always obtained thorough answers quickly and efficiently. He and his team also have an admirable work ethic (coming in at 8am and working very long hours) and a level of patience and understanding for first time buyers in particular. I think they appreciate it can be a stressful/nerve racking experience - a huge commitment - but Tristan and his team were always upbeat, professional and offered excellent advice. They inspire trust. He was always honest and polite. I would use him and Jacksons again for a property transaction in the area. The rapidly growing success of this practice (just look at how many sales estate agents they have in comparison to other firms - their sales office is huge) - is a testament to their diligent teamwork, keen commercial insight and a knowledge of the market.

Jacksons have been great. They are helpful, professional and good at keeping us updated, thanks James, Helen, Tom and Dominic!

Have had a really good service from Jacksons marketing my flat so far. Thanks to Tom for his perseverance and bringing us a good offer to proceed with.

Always very helpful and charming.

Have used Jacksons Balham since moving into our new property a few months ago and have been pleased with the service thus far. Agents are prompt to respond to any queries and have been very helpful in managing the property. Kerry deserves a special mention for her work with regards to the above.

Aaron was professional and helped us quickly secure a competitive flat on the rental market in Balham. Having completed and received the keys the flat has been beautifully maintained to help with our move in. Highly recommend and thank you.

I’ve been using Jacksons and have no problem recommending. Ann looks after all aspects. Thank you for everything.

Always excellent customer service at Jacksons. Bailey carried out our usual property inspection, he was professional, keeping me updated on any changes, courteous and very conscious of health and safety. Particularly reassuring as we have a newborn. He has followed up on queries very proactively, which is also hugely appreciated!

My experience with Jacksons and Claudia in particular was extremely positive. She was on time for every appointment, offered creative input as to personalising each space which made it much easier to visualise myself in the rental. As a busy individual I appreciated her responsiveness and thoroughness with getting the deal completed.

Jenelle is a fantastic agent and was very quick to get back to us on any queries or issues we had during our flat search and application process. All around great team and service!

Jacksons have managed the letting of our property since last year and we have been very happy with their performance so far. Marta and Ana in particular have been great and we have no worries about them arranging work to be done at our house without us there to manage it ourselves.

We were relocating from Sweden and looking for flats to rent in Wandsworth. While many other estate agents would not offer any properties months in advance, Jacksons quickly arranged several viewings well in advance. During a visit to London, Taylor informed us that while some of the properties were now off the market, some others had come on and so we still had some to see. We found a flat that we are very happy with and thought that Taylor offered a very good and pro-active service.

We have just passed our scheduled flat inspection with Bailey. He was kind, very professional and extremely helpful.

I exchanged today thanks to continued and persistent help from Harry and Davina. Counting down the days to completion, when a flat becomes a new home!

My partner and I had the pleasure to deal with Thomas during our house hunt in Balham. He understood our needs perfectly and helped us a lot throughout the whole process, giving us regular updates and great recommendations. We have greatly appreciated his professionalism and would recommend him and his agency to anyone looking for a property in this area.

Mica was so helpful with the whole process, it couldn't have been easier.

Aaron was very helpful, personable and keen to understand all our needs in finding the right rental home for our family. After a first viewing he realized he needed to understand more what we wanted/needed and so visited our then-current home to then be able to find appropriate properties for our needs. He was prompt in responses too. Thanks.

Thanks Jacksons for another smooth and easy rental application and thank you Claudia for all your help along the way. Looking forward to getting new keys in March and building a longer relationship with the Jacksons team. Thanking you very much.

Jamie recently took over managing my property and has been very helpful and quick to respond.

Jamie was brilliant in helping us with a few maintenance issues in our flat, his response was very quick and professional. We’re very happy with the service provided.

5 stars for Brooke for her exceptional support and dedication to her clients!

Have been a customer of Jacksons for more than 10 years and am very happy with the service they have given me. I would like to particularly thank Kerry and Jessie.

I have just bought a house with Jackson’s and Harry was absolutely amazing! He really listened to what I wanted, was very honest and not at all pushy. He has made the process so easy, keeping me updated and chasing all the time. I highly recommend him if you’re looking to sell or buy!

My contact at Jackson's was Dominic and throughout my dealings with them during the sale of my property it was a thoroughly positive experience. Highly recommended.

An excellent service and Tom is highly recommended. Tom found some great properties for us and helped us through what is a stressful time. He was always at the end of the phone if we needed advice. Great experience!

?Very helpful and efficient. Made the process very easy.

?We have been using Jacksons in Balham for a few years now for managing our large two bed flat in Camberwell and as we are located in Dublin, we rely on Siobhan and find her very good and efficient.?

I found Siobhan to be so helpful, highly professional and always prompt with dealing with all issues. No hesitation in recommending.

?I was really pleased with the service from start to finish. Claudia was friendly and professional, and renting out my flat was surprisingly stress free!?

The Jacksons team are an absolute pleasure to deal with. Polite, professional and friendly, every person I have spoken to at the Earlsfield office have made me feel that I am important to them and that they care. The advice and level of service has been incredible. Big thanks to Joe, Will, Raymond and Sophie.

Joe and his team have been excellent throughout our selling process - always keeping us informed at every stage.

Having not sold a property for 10 years we were delighted with the reassurance and support we received from Sophie and the team in the Earlsfield office. They were approachable, friendly and helpful. Sophie kept us briefed and up to date on interest and was always honest with feedback from viewings which was extremely helpful.

Taylor helped us with finding our new home. She was extremely helpful, quick and patient. Thanks again!

Very efficient and helpful in arranging our lease! Yasmin really went out her way to make the process as smooth as possible and even let us leave our bags in the office storeroom for a while between moving!

Jacksons were extremely attentive to our requirements and went the extra mile with all our viewings. They give a personal touch and have a keen eye when dealing with customers. Thank you so much for all your help!

Phil and the team at Jacksons, Abbeville Rd are honest, friendly and hard working and have an excellent knowledge of the local market. I wouldn't hesitate to recommend them.

Fantastic community involved estate agent with caring and friendly staff. Their Halloween party has become an annual favourite.

Great Estate agents! Efficient, and did everything they could to accommodate us on our move! Paris especially went above and beyond, making the experience enjoyable and hassle free!

Michael helped us to secure our purchase quickly and was always responsive and a pleasure to deal with throughout the buying process.

We had a really positive experience with Jacksons Tooting. Tom was incredibly proactive in chasing our solicitors and making sure we met our completion deadline, helping us with our onward purchase (even though out of the area) as well as our sale. Would highly recommend

Outstanding service. Michael was simply superb - always turned up for meetings on time, so polite and respectful, straight forward and super friendly.

Michael did an excellent job from start to finish. After months of looking he found me a great place which was perfect for what we were after. He struck the perfect balance of not being too pushy while still being encouraging and helping both parties get to a price that worked for all of us. Following the offer being agreed, he has gone out the way to be helpful and spent time with me finalising things and going back for further viewings etc. Plus he's a good genuine bloke as well, with interesting things to say. Having dealt with numerous agents in SW London over the years would strongly recommend him.

Brilliant customer service from the off. So much better than other estate agents in the area we found! A massive thank you to Kayley, she is an asset to the team and went above and beyond throughout every stage of the renting journey to help guide myself and my friend through seamlessly. We can’t wait to move into our new home!

Melissa was just wonderful to deal with - prompt, professional, and an absolute pleasure to communicate with, both in person and via phone/email. Close attention to detail and a genuine care for our search meant that rental properties sent our way always matched our criteria and had clearly been thought about by Melissa prior to sending through. Having been in and out of the property market over the last couple of years, this conscientious quality seems to be a rare! Thank you again Melissa.

Working within a senior sales roles myself my expectations are incredibly high in regard to customer service, approachability and attention to detail. All three were delivered at an incredibly high standard by Melissa, she listened throughout and made the end to end process straightforward and painless. Would highly recommend.

Melisa was an excellent agent, she responded to all my enquiries very quickly, with a friendly and positive attitude. She made the moving experience easier and more pleasant. I definitely will recommend her in the future.

I was really impressed with and liked the attitude of the sales team. Their slightly more relaxed, less hard sell approach worked better and sold our property where other competitors didn't. Dave, Keith, Jamie and Nicole, were always ready to answer my many questions / queries and really put the effort in to get the property sold and over the line.

We were particularly impressed with Davina, as she was highly proactive and on the ball throughout the whole process.

Thank you to Keith who was very kind and polite. He took time to show me several properties and was always very quick to reply to my emails. Davina has also been very helpful, keeping me informed of the process and what to do.

 
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